TERMS OF USE
1. Acceptance of Terms of Use Agreement.
By requesting a call back you agree to be bound by (i) these Terms of Use, (ii) our Privacy Policy , Safety Tips .If you do not accept and agree to be bound by all of the terms of this Agreement, please do not use the Service.
We may make changes to this Agreement and to the Service from time to time. We may do this for a variety of reasons including to reflect changes in or requirements of the law, new features, or changes in business practices, you should regularly check for the most recent version. The most recent version is the version that applies. If the changes include material changes to your rights or obligations, we will notify you at least 30 days in advance of the changes (unless we’re unable to do so under applicable law) by reasonable means, which could include notification through the Service or via email. If you continue to use the Service after the changes become effective, then you agree to the revised Agreement.
You are not authorized to use the service unless all of the following are true:
We may add new product features or enhancements from time to time as well as remove some features, and if these actions do not materially affect your rights or obligations, we may not provide you with notice before taking them. We may even suspend the Service entirely, in which event we will notify you in advance unless extenuating circumstances, such as safety or security concerns, prevent us from doing so.
You may terminate your account at any time, for any reason, by calling our call center agents. We may terminate your account at any time without notice if it believes that you have violated this Agreement. Upon such termination, you will not be entitled to any refund for payments made for the service.
We encourage a respectful member experience through features like the double opt-in that allows members to communicate only after they have both indicated interest in one another, LoveQuest is not responsible for the conduct of any member on or off of the Service. You agree that you will not provide your financial information (for example, your credit card or bank account information), or wire or otherwise send money to other members.
YOU ARE SOLELY RESPONSIBLE FOR YOUR INTERACTIONS WITH OTHER MEMBERS. YOU UNDERSTAND THAT LOVEQUEST DOES NOT CONDUCT CRIMINAL BACKGROUND CHECKS ON ITS MEMBERS OR OTHERWISE INQUIRE INTO THE BACKGROUND OF ITS MEMBERS. TINDER MAKES NO REPRESENTATIONS OR WARRANTIES AS TO THE CONDUCT OR COMPATIBILITY OF MEMBERS.
5. Rights LoveQuest Grants You.
LoveQuest grants you a personal, worldwide, royalty-free, non-assignable, nonexclusive, revocable, and non-sublicensable license to access and use the Service. This license and any authorization to access the Service are automatically revoked in the event that you do any of the following:
LoveQuest may investigate and take any available legal action in response to illegal or unauthorized uses of the Service, including termination of your account.
By Requesting for call back, you grant to LoveQuest a worldwide right and license to host, store, use, copy, display, reproduce, adapt, edit, publish, modify and distribute information you provide us
You agree that any Content you provide or that you authorize us to place on the Service may be viewed by other members and may be viewed by any person visiting or participating in the Service
You agree that all information that you provide during the call is accurate and truthful
When communicating with our call agents, you agree to be respectful and kind. If we feel that your behavior towards any of our agents or other employees is at any time threatening, harassing, or offensive, we reserve the right to immediately terminate your account
In consideration for Lovequest allowing you to use the Service, you agree that we, our affiliates, and our third-party partners may place advertising on the Service. By submitting suggestions or feedback to LoveQuest regarding our Service, you agree that LoveQuest may use and share such feedback for any purpose without compensating you.
Please be informed that LoveQuest may access, store and disclose your information and Content if required to do so by law, by performing its agreement with you, or in a good faith belief that such access, storage or disclosure satisfies a legitimate interest, including to: (i) comply with legal process; (ii) enforce the Agreement; (iii) respond to claims that any Content violates the rights of third parties; (iv) respond to your requests for customer service; or (v) protect the rights, property or personal safety of the Company or any other person.
7. Community Rules.
By using the Service, you agree that you will not:
LoveQuest reserves the right to investigate and/or terminate your account without a refund of any purchases if you have violated this Agreement, misused the Service or behaved in a way that LoveQuest regards as inappropriate or unlawful, including actions or communications that occur on or off the Service.
Generally. LoveQuest Payments to the service will be as per indicated on the platform.LoveQuest may offer products and services for purchase ("advertisements") through LoveQuest direct billing or other payment platforms authorized by LoveQuest.
Objections to a payment already made should be directed to LoveQuest call agents if you were billed directly by LoveQuest.
. LoveQuest will retain all funds charged to your Payment Method until you terminate or cancel your subscription on. If you terminate or cancel your subscription, you may use your subscription until the end of your then-current subscription term, and your subscription will not be renewed after your then-current term expires.
If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not edit your Payment Method information, terminate or cancel your subscription, you remain responsible for any uncollected amounts and authorize us to continue billing the Payment Method, as it may be updated. This may result in a change to your payment billing dates. In addition, you authorize us to obtain updated or replacement expiration dates and card numbers for your credit or debit card as provided by your credit or debit card issuer. The terms of your payment will be based on your Payment Method and may be determined by agreements between you and the financial institution, credit card issuer or other provider of your chosen Payment Method.
Refunds. Generally, all charges for purchases are non-refundable, and there are no refunds or credits for partially used periods. We may make an exception if the laws applicable in your jurisdiction provide for refunds.
Pricing. LoveQuest pricing varies by a number of factors. We frequently offer promotional rates - which can vary based on region, length of subscription, bundle size and more. We also regularly test new features and payment options.
9. Notice and Procedure for Making Claims of Copyright Infringement.
If you believe that your work has been copied and posted on the Service in a way that constitutes copyright infringement, please write to support@lovequest.co.ke and be sure to include the following information:
LOVEQUEST, GRANTS NO WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE WITH RESPECT TO THE SERVICE (INCLUDING ALL CONTENT CONTAINED THEREIN), LOVEQUEST DOES NOT REPRESENT OR WARRANT THAT (A) THE SERVICE WILL BE UNINTERRUPTED, SECURE OR ERROR FREE, (B) ANY DEFECTS OR ERRORS IN THE SERVICE WILL BE CORRECTED, OR (C) THAT ANY CONTENT OR INFORMATION YOU OBTAIN ON OR THROUGH THE SERVICE WILL BE ACCURATE.
LoveQuest Platform, may contain advertisements and promotions offered by third parties and links to other web sites or resources. LoveQuest is not responsible for the availability (or lack of availability) of such external websites or resources. If you choose to interact with the third parties made available through our Service, such party's terms will govern their relationship with you.
IN NO EVENT WILL LOVEQUEST, ITS AFFILIATES, EMPLOYEES, LICENSORS OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, PUNITIVE, OR ENHANCED DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM: (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE, (II) THE CONDUCT OR CONTENT OF OTHER MEMBERS OR THIRD PARTIES ON, THROUGH, OR FOLLOWING USE OF THE SERVICE; OR (III) UNAUTHORIZED ACCESS, USE OR ALTERATION OF YOUR CONTENT, EVEN IF TINDER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
The laws of Kenya, will apply to any disputes arising out of or relating to this Agreement or the Service. For the avoidance of doubt, the choice of Kenya governing law shall not supersede any mandatory consumer protection legislation in such jurisdictions.
You agree, to the extent permitted under applicable law, to indemnify, defend and hold harmless LoveQuest, our affiliates, and our respective officers, directors, agents, and employees from and against any and all complaints, demands, claims, damages, losses, costs, liabilities and expenses, including attorney’s fees due to, arising out of, or relating in any way to your access to or use of the Service, your Content, or your breach of this Agreement